• Family Intake, Assessment & Referral
Community Service Representatives (CSR) are housed in all eight EMAA Outreach offices. CSR’s analyze each household member’s individual needs as well as the family as a whole. Referrals are made to EMAA programs as well as community partners and local resources based on identified needs.
This IDA savings program helps low-income families save money to be used in one of three ways: to purchase a home, for post-secondary education or to start and/or expand a small business. Families savings are matched with funds from EMAA at different rates depending on the asset they choose to save for. Home ownership is matched 4-1; $1000 savings will receive a match of $4000. Post Secondary Education and Small Business are matched 8-1; $500 savings will receive a match of $4000.
Participants of this program receive support through case management and obtain instruction in financial management, homeownership and micro-enterprise development to better ensure success and financial freedom. Click HERE to access our pre-screening tool.
This program helps low-income families overcome barriers to achieve success by providing support and bundled services. This program is a combined effort between all EMAA departments.
Through our partnership with the IRS, Volunteers and CSR’s can prepare and electronically file Federal and State taxes for low-income households. They also prepare the Missouri Property Tax Credit (MO-PTC) for elderly and/or disabled households. This credit allows eligible households to make a credit payment back for rent or real estate taxes paid during the year. The IRS also provides links to several partners who will allow eligible households to prepare and submit their own tax return through the IRS Free File service. For more information, please click HERE.
• Emergency Food and Rental Assistance
Emergency food is distributed primarily through a network of food pantries established by local churches and organizations in cooperation with EMAA and the Emergency Food and Shelter Program (EFSP). EFSP funding is also utilized to assist in emergency situations with rent.
• Low-Income Home Energy Assistance Program (LIHEAP)
This is a federally funded program. The LIHEAP program has two components: Energy Assistance (EA) and Energy Crisis Intervention Program (ECIP). EA is a onetime benefit designed to assist low-income people with their heating bills between October 1-May 31. To qualify applicants must meet income guidelines and be responsible for their heating bill. ECIP is designed to alleviate a crisis. To qualify, applicants must be in disconnection threat, low on propane or wood.
Community Services also administers privately funded emergency energy programs such as Dollar More, Dollar Help, Round-Up, and Liberty Utilities. Funds are limited and certain restrictions apply.